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It appears your order did not fully complete via PayPal. I would love to help you sort that out.
Please feel free to call us on 01278 691100 or email us at admin@upsanddowns.net we will try our best to help you.
Whilst you are waiting, you might want to look at our Family Support section or our professional’s pages; they are crammed full of information.
It would also be good if you could visit and like our Facebook page to enable us to stay in touch.